A: If you wish to make changes to your account and stop receiving winning numbers, Jackpot Alerts and other notifications, simply login to your account and choose to edit your Email Preferences. For each game, uncheck the box beside Winning Numbers and set Jackpot Alerts to "No thanks", then click Save for your changes to take effect. When you want to start receiving alerts again, log back in and update your Email Preferences again.
Back to Top. A: All draws for national and regional games occur using Random Number Generator RNG software on stand-alone computerized draw machines. RNG software streamlines the draws while maintaining security, reliability, speed and the ability to audit results.
The Grand Number is selected from a separate range of numbers than the first five main numbers. Think of it as choosing cards from two decks — you draw five cards from the first deck, without replacing any cards as you draw.
Then you draw one more card from a second, smaller deck. For other games, the bonus number is an additional number drawn from the same deck, using only the numbers that haven't been drawn yet. Your odds of winning with Play Both are the same as if you have different selections for the two games. Because the game draws are separate, the numbers are as likely to be winning numbers on either game. A: Subscription orders must be paid in full prior to the Subscription being processed.
Visa or MasterCard are accepted online; cheque or money order are accepted for mail orders. If you wish to pay for a Subscription with a credit card, you may want to confirm with your card provider what, if any, additional fees may apply to a lottery Subscription purchase.
Some card providers banks, credit unions, etc. WCLC does not set these codes, and the additional fees go to the card provider. Some consumers have successfully argued to have these additional charges removed — but this is something that must be negotiated between you and your credit card provider.
WCLC is not responsible for any additional charges or fees when using a credit card for a lottery subscription purchase. All Free Plays won will accumulate until the end of the Subscription. At the end of the Subscription a new set of Quick Pick numbers are generated for the number of draws on which you have won Free Plays. Example: if at the end of the Subscription you have won 24 Free Plays, you will get a Quick Pick set of numbers entered for 24 consecutive draws.
Winners Certificates are mailed to subscribers when their Subscription has expired. It is a detailed breakdown of the prizes that were won over the duration of the Subscription. You can read more about such scams here. There are no tools or systems that can help you predict winning numbers.
Home » FAQ. Group Play. A: This website is intended as an information resource for our players; it is not a transactional site. Lottery players may also Play by Subscription to never miss a draw. A: Yes. Printing your legal name on the ticket ensures that no one else can claim any major prize if the ticket is lost or stolen.
When I try to cash them here, the terminals won't validate them. Each region maintains its own computer system, so Ticket Terminals can only verify tickets purchased in their own region. To claim a prize on a ticket purchased elsewhere, you can either return to the region where you bought the ticket, or you can mail it to the address on the back of the ticket. Make sure your name and return address are clearly printed in the Claim Form. How can I protect my ticket? This prevents anyone else from claiming the prize, as all players who claim a prize through a Prize Payout Office must present identification.
Any changes to the information on the back of the ticket have to be investigated before the prize can be paid. The following musical notes mean that the retailer must immediately give you one or several free tickets. In such a case, the Corporation will withhold the prize until such time as a legal guardian is named. The above rules apply even if a ticket is signed by both a minor and an adult. Skip to content Activate a more accessible mode.
Redirection to Espacejeux. OK Cancel. Some functions on this website require JavaScript to be enabled in your web browser. For you to enjoy certain functions on this site, your browser must be set to accept cookies. Find out more. Fermer x. Prize claims. Walk-in visits are not permitted. Prize claim can be done by mail. Currently, mail-in claims may take up to 6 weeks to process. Cadeau surprise : Prize claim can be made by mail or at an authorized supplier only. See the Cadeau surprise section for more information.
How and where to claim a prize See detailed claim procedures, as the case may be: Individual claim Traditional group Claiming a merchandise prize: Cadeau surprise Lottery tickets purchased online. Include the original winning ticket. Ensure that the back of the ticket is duly completed, including your first and last names, full address and telephone number. Keep a photocopy of the back and front of your winning ticket. Box , Stn. Prizes can only be paid on presentation of the original winning ticket.
Please retain the original copy of your lottery ticket until your claim has been processed and your prize is paid. If you are unable to complete this process, Atlantic Lottery asks players to hold on to the potentially winning ticket until normal operations resume or use the mail-in prize claim process.
Mail the above items to:. The estimated turnaround time is for mail is weeks. Ensuring Atlantic Canadians receive the prizes they are entitled to is a top priority and Atlantic Lottery thanks our players for their patience and understanding during these challenging circumstances.
Sign your ticket in ink. You can sign on the front or back of your original winning ticket. Then, fill out the back of the ticket including name, address, signature on the signature line, and a daytime telephone number. This helps to protect you if your ticket is lost or stolen. Share your news! Players must provide proof of identification when claiming a lottery win. Regulations state that identification is required, however, copies and associated information will not be kept by Atlantic Lottery once the prize has been processed and paid.
If no primary ID is available, please let the Winners Rep know and they will provide you with your alternatives. Identification provided to ALC must support all the following information pertaining to the Winner:. Primary Identification must be valid and issued by a federal, provincial or territorial government body. The following is a list of accepted Primary IDs:. Atlantic Lottery must verify all Prize Claims before payment is made and your prize may not be paid out the same day. Many of us fantasize about heading to the the malls right away, or handing out cheques to family members.
This means avoiding any large decisions immediately, sending the phone to voicemail, or even heading out of town for a few days to let everything sink in.
Thinking this through from the outset can make things much easier and straightforward later on. Consult a financial advisor like a bank manager, accountant or investment planner for professional advice based on your personal goals for the future.
Once you hit it big, media will want to photograph and interview you to share your exciting story. You could be featured everywhere from the AL website, to local newspapers, or posters in retail locations.
This is all standard — after all, everyone wants to know who the big winners are. Just keep in mind that during your time in the spotlight, your privacy will be respected. Only general information like your name, occupation, hometown and the amount of your win will be released. Canadians are not taxed on lottery winnings , but any income earned by the winnings is taxable. Tax laws change often and can vary. Tickets purchased in lottery jurisdictions outside BC must be claimed from the address located on the reverse of the ticket.
For all merchandise prizes, cash equivalent prizes, and bonus prizes please contact Customer Support at Learn why, when and how BCLC publicizes information about lottery winners. How to claim your prize. Option 1 : Claim your ticket in person at Regional Prize Payout location. Pull Tabs Pull Tabs Prizes must be claimed at the same location and on the same date where purchased. By Mail. Email us. Live chat Chat with us. We're here every day from 8am-midnight PST.
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