What makes a good clerical assistant




















Microsoft Word is the word processing program used in most offices. It has more features than most people use regularly, such as mail merge, but all of its features are useful to know. Goodwill's online learning website has a free Word tutorial that you can access free of charge at www. Microsoft Excel is the spreadsheet program used in most offices. Like Word, it has more capabilities than most people ever learn, including some very useful ones like graphing and pivot tables.

You can master Excel for free online at www. How to transfer calls and put calls on hold on a multiline phone are easy enough skills to learn on the job. The skills you need to bring with you are smiling and always being polite, no matter how irritating a caller might get. Smiling is important because it comes through in your voice — and employers are more apt to hire smiling, friendly employees. Being pleasant to work with counts for a lot on the job. If you've already mastered the six skills above, you can make yourself even more marketable by learning computer programs such as Microsoft PowerPoint and Access.

Tutorials for these programs and others are available both on www. If the jobs you want call for other skills and you aren't sure where to learn them, please feel free to email me at carissa carissadoshi. She gives career advice and blogs about her experiences on www.

Clerical Job Description Template. Clerical Interview Questions. Administrative Interview Questions. Sample Clerical Assistant Resume.

Clerical Cover Letter. Office Assistant Resume. These are some of the answers clerical employees provided. I am expected to perform a wide range of tasks and each day is different. I feel efficient and respected. Latest Update - Clerical Worker Salary. According to Indeed. To Top of Page. Don't Miss These Latest Updates. Plan your work daily, weekly, and monthly and you will have a record of what you have been working on, and also have a clear estimate of your overall progress.

Problem-solving Skills. You will need to have the ability to solve problems that are bound to show up in the course of carrying out your clerical functions. Issues might arise with customers or between colleagues that may require having certain degree of problem solving skills to resolve. Typing Skills. A clerical worker does not only need computer skills, but also the ability to type at a reasonable rate — around 60 words per minute with great accuracy.

So you should try as much as you can to build your typing proficiency through practice. You can get a good software program for learning practically how to increase your typing speed and accuracy. Data Entry Skills. Data entry, which involves filling out forms, managing mailing lists and documents, and performing other tasks, is one of the most essential clerical skills you need to have to be good on the job.

Accounting Skills. Clerical workers need a reasonable level of accounting skills as their career mostly demands on it. This will offer them the ability to calculate major accounting puzzles and find lasting solutions.

Language Skills. Senior clerical professionals are expected to be proficient in at least two languages. The ability to speak the Spanish language in some parts of the country is can even be a more valuable skill than English, while other languages may be more popular in other regions than English. Clerical workers need to possess the ability to handle several tasks at the same time, such as managing relationships with both clients and colleagues, and dealing with multiple projects and deadlines.

The ability to multitask will help you handle and complete various assignments within a short time. The ability to work with various payroll software and complete assigned duties with them speedily and accurately is a valuable skill to have as a clerical professional. If you are writing a resume for a clerical job, you can make a compelling skills or core competence section by applying the clerical skills and qualities presented above.

Recruiters will more likely give your resume good attention because your skills reflect what they are looking for in the person they want to hire for the vacant clerical position.

If you are in the clerical occupation and desire to give the best service and be successful in your career, you can develop the skills and qualities provided in this post. They are proven to be able to help you perform excellently on the job.

For employers looking to hire people for a clerical position, the skills highlighted in this article can also be included in the job requirements.



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