If you're using POP, then a responsible email provider would mark the email as "Spam" but leave it in the Inbox for you to inspect and assess for yourself. You should go to your email provider's web page to see if there are any lost messages visible there.
It is possible you will find a Spam folder which is not visible in Thunderbird. Another possibility is any local security software you are using. Some of these will quarantine suspicious email messages usually because of perceived virus payload or other malware but some also act as a spam detectors and may do their own classification, labelling and sequestering of your email. Thank you for you reply. I have been in touch with BT who said my password had expired and they arranged a new one.
When I tried to send emails via Thunderbird they would not go out. I have been back on to BT who say I have to put the new password on Thunderbird but I do not know how to do this.
Can you help with this? You can edit them. I have now edited the password to show the same one as that supplied by BT but I am still unable to get the email to be delivered. It just says connected to mail. An error message then comes up that the login to the server failed. I've never heard of an email password expiring. Sounds like one of those helpdesk fobbing-off replies. After I posted my latest reply, I received a prompt from Thunderbird to enter my password. Thunderbird needs to receive a combination of spam emails and legitimate emails to improve its junk mail recognition.
Thunderbird can be configured to automatically move spam emails to the Junk folder. We recommend you evaluate and train Thunderbird's adaptive junk mail controls first. After you are confident Thunderbird is accurately identifying junk mail, configure it to automatically move junk email to the Junk folder. To configure Thunderbird to move junk email it identifies to the Junk folder, do the following:.
If Thunderbird is configured with more than one account, click Junk Settings under the account on the left for which you would like to enable automatic junk mail handling.
When you check email with Thunderbird, it will evaluate each email message that you receive. If it thinks the message is junk mail, it will move the message to your Junk folder. To configure Thunderbird to move email you mark as junk to the Junk folder, do the following:. When you mark a message as spam, Thunderbird will move the message to your Junk folder. To make Mozilla Thunderbird file junk mail to a separate folder automatically:.
Thunderbird supports per-account rules for handling junk messages. In the Junk Settings panel, specify where to put incoming spam — the default "Junk" folder, or any other folder of your choice — for each account you've set up in Thunderbird. Optionally, you can configure each account to delete spam older than a configurable amount of time the default is 14 days. Thunderbird will not automatically remove spam from your junk folders unless you've set a per-account rule.
Instead, your email provider's rules govern. For example, Gmail won't automatically delete junk mail, but you can create a filter while logged directly into Gmail that will delete junk mail for you.
This setting is independent of Thunderbird. You can, however, manually empty an account's Junk folder at any time — whether in Thunderbird or while logged into the account using a different program or web interface.
No one likes getting spam, but managing spam well takes some patience:. Actively scan device characteristics for identification. Use precise geolocation data. Select personalised content. Create a personalised content profile. Measure ad performance. Select basic ads.
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